Pro-Guard Security Solutions Ltd
 The South West's Leading Domestic & Commercial Security Specialists
 

 

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Service & Maintenance.  
It is highly recommended that your security system is serviced at least once a year to maintain and ensure the correct working order of all equipment, and also to minimise and identify any possible false alarm problems witch may occur.  
 
By subscribing to one of our maintenance contracts we can help you to ensure that your security system stays up and running, 24 hours per day, 7 day per week, 365 day a year
.

 

 All Pro-Guard Security Solutions Ltd, maintenance plans will include the following.

One visit to your premises at the end of every twelve month in order to carry out preventative maintenance in accordance with the British Standard & European Regulations detailed below.

The provision of a Pro-Guard after-hours call-out engineer facility should you require out of hours assistance.

Every annual preventative maintenance visit will be carried out in accordance to PD6662 and includes the following checks:

  • Check installation, location and sitting of all equipment and devices against specification.

  • Check operation of all detection devices.

  • Inspect all flexible connections.

  • Check mains and stand-by battery power supplies, including charging rates.

  • Check control unit for correct operation.

  • Check remote signalling equipment physical connections.

  • Test remote signalling equipment communications to the alarm-receiving centre. (Applicable to monitored alarm systems only)

  • Check all audible warning and alarm devices.

  • Provide an engineer’s report.

Bronze
This is the most basic service contract we offer It includes
  • 24hr Telephone support.
  • End of year service.
  • Equipment and additional callouts will be charged for at the appropriate rates.

 

Silver
This service contract covers any call-outs but not equipment costs
  • 24hr Telephone support.
  • No callout charges will apply but labour charges & equipment will be charged for at the appropriate rates.
  • End of year service.

 

Gold

This service contract includes all call-outs and equipment costs and is subject to are fair usages agreement.
  • 24hr Telephone support.
  • 24hr callout - No equipment, callout or labour charges.
  • End of year service.

 

Pro-Guard Security Solutions Ltd

info@pro-guard.co.uk
Copyright © 2008 Pro-Guard Security Solutions Ltd
Last modified: 10-Apr-2008